Q1: Do you accept small orders?
A1: Yes, we accept small orders and provide sample services to ensure satisfaction before bulk purchasing.
Q2: Do you offer OEM/ODM services?
A2: Yes! We support logo printing, pattern customization, and full product design. Samples and competitive pricing will be provided upon order confirmation.
Q3: What are your payment terms?
A3: 50% deposit, with the remaining 50% due before shipment. We accept T/T, L/C at sight, and other methods.
Q4: How to place an order?
A4: Sign the Proforma Invoice (PI) and pay the deposit to start production. The balance must be settled before shipment.
Q5: What shipping methods are available?
A5: We offer express, air freight, and sea shipping, recommending the best option based on your needs.
Q6: Why choose your company?
A6: With 13+ years of experience, a team of 30+ engineers, and certifications like CE, GS, RoHS, and UL, we guarantee top-quality ODM/OEM services.
Q7: How do you ensure product quality?
A7: Our products comply with international standards (CCC, CE, FCC, etc.) and undergo strict quality inspections before shipment.
Q8: How soon can I get a quotation?
A8: Quotes are typically provided within 24 hours. Urgent requests will be prioritized.
Q9: What is your after-sales policy?
A9: We offer a 1-year warranty. For replacements, buyers cover return shipping, while we handle the replacement product's shipping costs.
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