**Q1: Do you accept small orders?**
**A1:** Yes, we accept small orders and provide sample services to ensure satisfaction before bulk purchasing.
**Q2: Do you offer OEM/ODM services?**
**A2:** Yes! We support logo printing, pattern customization, and full product design. Samples and competitive pricing will be provided upon order confirmation.
**Q3: What are your payment terms?**
**A3:** 50% deposit, with the remaining 50% due before shipment. We accept T/T, L/C at sight, and other methods.
**Q4: How to place an order?**
**A4:** Sign the Proforma Invoice (PI) and pay the deposit to start production. The balance must be settled before shipment.
**Q5: What shipping methods are available?**
**A5:** We offer express, air freight, and sea shipping, recommending the best option based on your needs.
**Q6: Why choose your company?**
**A6:** With 13+ years of experience, a team of 30+ engineers, and certifications like CE, GS, RoHS, and UL, we guarantee top-quality ODM/OEM services.
**Q7: How do you ensure product quality?**
**A7:** Our products comply with international standards (CCC, CE, FCC, etc.) and undergo strict quality inspections before shipment.
**Q8: How soon can I get a quotation?**
**A8:** Quotes are typically provided within 24 hours. Urgent requests will be prioritized.
**Q9: What is your after-sales policy?**
**A9:** We offer a 1-year warranty. For replacements, buyers cover return shipping, while we handle the replacement product's shipping costs.